EVALUATION OF USER PREFERENCES WHEN CHOOSING CLOUD SOFTWARE PRODUCTS


Andreyevsky I.L., Sokolov R.V.

The article analyzes the assessment of user preferences when choosing cloud software products (CSP). The peculiarity of the choice of OPP is not only the choice of an enterprise - supplier of CSP of the necessary functionality, but also the choice of enterprises-intermediaries of cloud digitalization, which include an enterprise for designing a cloud information system (CIS) based on the selected CSP and a cloud data processing center during the operation of the CIS. A multidimensional characteristic of cloud digitalization enterprises used in the selection process is given. Since the criteria for choosing an CSP are vague, fuzzy numbers, an apparatus of fuzzy sets is proposed for evaluating user preferences. Keywords: cloud software products, user preferences, choice of options. Highlights: ♦ the article reveals the features of the meaningful formulation of the problem of choosing a variant of cloud software products, consisting in the fact that the user should choose not only the cloud software product of the manufacturer, but also the entire chain of interconnected enterprises of cloud digitalization; ♦ the characteristic of enterprises as part of the chain of interconnected enterprises of cloud digi-talization is given; ♦ a fuzzy algorithm for selecting a cloud software product in accordance with user preferences is proposed.

Igor L. Andreyevsky, Candidate of Economics, Associate Professor.; Roman V. Sokolov, Doctor of Economics, Professor. - Saint-Petersburg State University of Economics.


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