INTRODUCTION OF TWO-TIERS OF THE PROCUREMENT DEPARTMENT WITH REENGINEERING BUSINESS PROCESSES
The relevance of the research is due to two factors: increased requirements for the effective functioning of organizations, as well as the introduction of the process approach to management. The problem of transition to the current management goals of the organization through the reengineering of business processes based on the formation of a system of key performance indicators determines the high importance of improving applied tools and methods of its application. Discrepancies in technologies and methods for optimizing the management of the organization, as well as the use of various tools in the process of implementing changes in the business model of the economic entity, require systematization of accumulated experience in order to develop integrated tools that allow switching to a process-oriented type of management. The purpose of the study is the development and testing of a unified process model of the functional subsystem “Procurement Department”, based on the introduction of two-tiers of the procurement department to address the issues of unification and rationalization of business processes in the framework of reengineering. This goal is associated with solving a number of tasks: to justify the mechanism for the distribution of purchase applications within two-tiers of the department, to analyze existing process models and identify their shortcomings, competitive advantages with a systematic approach to various areas of improvement of enterprise management. As a result, a case-sector of business processes of the Procurement Department was developed in the form of an algorithm for the supply unit and a system of indicators of its effectiveness. The introduction and use of this toolkit allows you to unify the work of the Procurement Department and monitor the effectiveness of its functioning in the framework of organization management. The modular structure of the developed unified model promotes targeted adjustments to the Procurement Department without making fundamental changes to the operation algorithm of other functional subsystems of the organization.
Keywords: functional subsystem, business process reengineering, enterprise structure, management, efficiency.
Highlights:
a unified process model of the Procurement Department in the form of a case sector of business processes with a system of performance indicators was developed;
a detailed diagram of two-tiers of the Procurement Department was built with the division into operational and strategic procurements;
the mechanism of distribution of purchase applications using the nomenclature system of agreements on the level of service / product (Service Level Agreement, SLA) was justified.
Artem A. Bardakov, a lecturer at the Department of Finance, Taxes and Credit, Nizhny Novgorod Academy of the Ministry of Internal Affairs of Russia; Dmitry A. Kornilov, Doctor of Economics, Associate Professor, Professor, Department of Innovation Management, Nizhny Novgorod State Technical University named after R.E. Alekseev.