ANALYSIS OF THE DEVELOPMENT OF C2A COMMUNICATION CHANNELS IN THE DIGITAL ECONOMY OF THE RUSSIAN FEDERATION
According to many experts, the most critical risks to the economic security of the Russian Federation are the traditional export-oriented raw materials model of the domestic economy. The change of key development vectors, the response to current challenges of the present, the impossibility of tolerating technological lag behind leading countries make it imperative to introduce modern information technologies into economic, social and political processes. Stimulating digitalization of the economic space of the Russian Federation is necessary not only for Russia`s participation in global processes, but also for solving the problems of domestic public policy. And the sphere of high technologies will quickly and efficiently achieve the desired results. One of the goals of the Digital Economy of the Russian Federation Programme is to improve the welfare of the population by improving the quality of public services provided using modern technologies. The goal requires the solution of tasks not only for the development of technologies and adaptation of current processes to the requirements of modernity, but also for the creation and effective functioning of communication channels of the population and public authorities. Ensuring the interaction of society and government will increase the transparency of economic, social and political processes.
Keywords: digital economy, economic security, crowdsourcing, G2C model, С2А model, Industry 4.0, stakeholders.
Highlights:
one of the areas of the digital economy development in the Russian Federation is the creation of online communication channels between government agencies and stakeholders (the public). The goal of establishing this communication is to improve such an important socio-economic parameter as the quality of life of the population;
due to the high importance of maintaining efficiently functioning communication channels between public authorities and the public, as well as the diversity of forms of interaction within the study, the interpretation of C2A and G2C communications is proposed, emphasizing the difference in these areas. We believe that the distinction between these concepts will be conducive to their more effective development in the future;
The Russian Public Initiative Internet portal is one of the largest projects in the field of C2A communications in the Russian Federation. The in-depth analysis of the portal infrastructure, consisting of technical performance and the creation of regulatory support for its operation, as well as the statistical data provided on this resource, reveal the main characteristics of its current state and promising areas for improvement.
Yury A. Tatarovsky, Candidate of Economics, Samara State University of Economics; Marina V. Tsurcan, Candidate of Economics, Tver State University.