DEVELOPMENT OF MECHANISM ON BUSINESS PROCESS IMPROVEMENT IN CULTURAL INSTITUTIONS
BBusiness process improvement ensures sustainable development of the organization. To develop a mechanism on business process improvement in cultural institutions it is advisable to get an idea of the value-oriented business process reengineering. The paper illustrates the algorithm on business process improvement in cultural institutions, based on the balanced scorecard and the logic of cause-and-effect relationship of the planning chart, which allows designing and evaluating improvement in the context of strategic planning.usiness process improvement ensures sustainable development of the organization. To develop a mechanism on business process improvement in cultural institutions it is advisable to get an idea of the value-oriented business process reengineering. The paper illustrates the algorithm on business process improvement in cultural institutions, based on the balanced scorecard and the logic of cause-and-effect relationship of the planning chart, which allows designing and evaluating improvement in the context of strategic planning.
Keywords: business process, business process improvement, cultural institution.
Elena G. Khojayan, a post-graduate student. Ulyanovsk State University.