INNOVATIVE DEVELOPMENT MANAGEMENT IMPROVEMENT FOR FORWARDING SERVICE ENTERPRISES
The authors study the role of innovations in the modern conditions, aimed at enterprise management system reorganization based on new management technologies - innovative approaches to forwarding service enterprise management.
Keywords: forwarding service enterprises, integrated logistics, innovative development, management,
relationship marketing.
Saida M. Khairova, Doctor of Economics, associate professor, Head of “Quality Management and Service” Department in The Siberian Automobile and Highway Academy (SibADI); Natalya Yu. Kaufman, senior lecturer in Omsk State Institute of Service.