THE QUALITY OF EDUCATIONAL ESTABLISHMENT ACTIVITIES IN THE EVALUATION OF EDUCATIONAL SERVICES CONSUMERS (THE CASE OF THE REPUBLIC OF KAZAKHSTAN)
As exemplified in the opinion poll the quality of educational establishment activities in the Republic of Kazakhstan was analyzed. The survey data demonstrated a high level of consumers’ satisfaction in Kazakhstan educational sphere and revealed the number of problems, connected with poor facilities upgrading and the current educational technologies weaknesses.
Keywords: educational services quality evaluation, mass survey, elementary vocational education,
secondary vocational education, higher vocational education, further vocational education.
Polina O. Ermolaeva, candidate of Sociology, Chief of the Sociological Research Department in the Center of Advanced Economic Research, the Academy of the Republic of Tatarstan, State Financed Organisation; Mariya V. Leontyeva, a post-graduate student of the Center of Advanced Economic Research, the Academy of the Republic of Tatarstan; Mariya I. Prygunova, a research worker of the Center of Advanced Economic Research, the Academy of the Republic of Tatarstan.