ESSENCE AND DISTINCTIVE FEATURES OF PUBLIC CATERING SERVICES
The article deals with service types; the review of general, consumer and specific characteristics of public catering services is presented, the factors defining process of system engineering and granting public catering services are listed.
Tatyana S. Ozerova, senior lecturer of Department of Technology of Public Catering Products and Food Enterprises Process Equipment, Togliatti branch of Moscow State University of Food Manufactures, Togliatti.