DEFINING THE OBJECT OF LOGISTICAL MANAGEMENT IN THE INFORMATION TECHNOLOGY SERVICES SECTOR
This article covers the object of logistical management in the information technology service market, provides a drill down of services by type, and identifies the area of logistical management corresponding to each service link. The article also gives an overview of how information service types evolved, enabling to identify the need for logistics approach in IT services management as a business tool for market participants.
Olga S. Krainova, posttgraduate student of Lobachevsky State University in Nizhniy Novgorod