Preview

Vestnik of Samara State University of Economics

Advanced search

Benchmarking in online education: analysis for approaches and systematization of quality parameters

https://doi.org/10.46554/1993-0453-2026-5-259-100-109

Abstract

Benchmarking in online education is a dynamically developing area of the research, particularly in international practice, where it is considered a tool for evaluating educational programs and implementing effective digital solutions. In the Russian context, benchmarking remains fragmented: individual comparison methods are employed, but unified criteria for the quality of online learning that could ensure comparability of educational practices and consistency of management decisions are lacking. The analysis for recent publications reveals that the scientific literature presents numerous local approaches reflecting individual elements of the comprehensive use of benchmarking, but does not provide a comprehensive model for its application in the context of the digital transformation of higher education. This article summarizes key approaches to the use of benchmarking in online education and demonstrates that its potential lies not only in quality assessment but also in the ability to adapt and disseminate successful practices. Based on the analysis for domestic and international studies, the quality parameters of online learning are systematized, including strategic, procedural, technological, didactic, socioeconomic, and evaluative groups. The presented classification serves as the basis for benchmarking analysis and can be used for comparative evaluation of online courses and digital educational platforms at Russian universities. The obtained results highlight the need for standardizing parameters and developing a unified methodological framework for the development of online education. The scientific novelty of the study lies in the theoretical generalization of existing approaches to the application of benchmarking in online education and in the systematization of key parameters of the quality of online education presented in domestic and international studies.

About the Author

N. R. Khachaturyan
Rostov State University of Economics
Russian Federation

Narine R. Khachaturyan  – Candidate of Economic Sciences, Associate Professor, Associate Professor of the Department of Marketing and Advertising

Rostov-on-Don 



References

1. Lengyelova K., Dimopoulou N. Benchmarking of the e-learning quality assurance in vocational education and training: project results // Quality Innovation Prosperity. 2023. Vol. 27, Issue 2. Pp. 1–15. doi:10.12776/qip.v27i2.1855.

2. Blunck E., Fetzer E., Tilley J.M. Benchmarking digital education programs on social entrepreneurship: what a digital program on social entrepreneurship can learn from other digital social entrepreneurship programs // Journal of Global Scholars of Marketing Science. 2021. Vol. 31, Issue 1. Pp. 49–64. doi:10.1080/21639159.2020.1808814.

3. Daultani Y., Dwivedi A., Pratap S. Benchmarking higher education institutes using data envelopment analysis: capturing perceptions of prospective engineering students // OPSEARCH. 2021. Vol. 58. Pp. 773– 789. doi:10.1007/s12597-020-00501-5.

4. Khoirinindyah S., Rindaningsih I. Exploring the nexus: benchmarking and educational institution performance // AL-Tanzim jurnal manajemen pendidikan islam. 2023. Vol. 7, Issue 4. Pp. 1237–1247.

5. What makes a star teacher? A hierarchical BERT model for evaluating teacher's performance in online education / W. Wang, H. Zhuang, M. Zhou [et al.] // Computer Science. 2020. Vol 3. doi:10.48550/arXiv.2012.01633.

6. Romero C., Ventura S. Educational data mining and learning analytics: an updated survey // Wiley interdisciplinary reviews: Data mining and knowledge discovery. 2020. Vol. 10, Issue 3. doi:10.1002/widm.1355.

7. Okunkova E.A. Innovative management tools for the development of an educational organization: benchmarking // Bulletin of the Plekhanov Russian Academy of Economics. 2020. No. 6 (114). URL: https://cyberleninka.ru/article/n/innovatsionnye-instrumenty-upravleniya-razvitiem-obrazovatelnoy-organizatsii-benchmarking (date of access: 24.07.2025).

8. Temerbekova A.A., Ziyazieva L.R. Pedagogical conditions for the formation of readiness for independent work of university students through benchmarking technology // Bulletin of the Mari State University. 2025. Vol. 19, No. 1. Pp. 38–46. doi:10.30914/2072-6783-2025-19-1-38-46.

9. Tregubova T. M. Benchmarking the successful international experience of professional development of teachers in the context of digitalization of education // Development and dissemination of the best practices in the field of digital skills formation in an educational organization : proceedings of the All-Russian Scientific and Methodological Conference with international participation, Cheboksary, December 31, 2019 / editorial board: L.A. Ivanova [et al.] Cheboksary : Publishing House "Sreda", 2019. Pp. 39–42.

10. Pirogova O., Temnova N., Markova E. Online education in Russia: status and development trends // Ural Environmental Science Forum «Sustainable Development of Industrial Region» (UESF-2021). Vol. 258. 2021. doi:10.1051/e3sconf/202125810020.

11. Strategic project "Human Success and independence in a changing world". URL: https://stratpro.hse.ru/human-success/news/915915604.html?utm_source=chatgpt.com (date of access: 30.07.2025).

12. Forced distance learning in a Russian technical university: a comparative analysis of assessments of key difficulties / N.A. Lukyanova, Yu.O. Okhorzina, T.V. Konyukhova, O.N. Kiselyov // Education and Science. 2023. No. 7. URL: https://cyberleninka.ru/article/n/vynuzhdennoe-distantsionnoe-obuchenie-v-rossiyskomtehnicheskom-vuze-sravnitelnyy-analiz-otsenok-klyuchevyh-trudnostey (date of access: 30.07.2025).

13. Khrustalev A.A. Characteristics of online education in the framework of digital transformation // Humanities, socio-economic and social sciences. 2023. No. 10. URL: https://cyberleninka.ru/article/n/harakteristiki-onlayn-obrazovaniya-v-ramkah-cifrovoy-transformacii (date of access: 30.07.2025).

14. Varlamova V.A., Sleptsova S.A. Analysis of the effectiveness of online learning on the quality of education // Humanities. 2024. No. 1 (65). URL: https://cyberleninka.ru/article/n/analiz-rezultativnostiprovedeniya-onlayn-obucheniya-na-kachestvo-obrazovaniya (date of access: 01.08.2025).

15. Antineskul E.A., Shchukina K.A. Research of educational platforms for Russian schoolchildren // Economic environment. 2023. No. 3 (45). Pp. 14–32. doi:10.36683/2306-1758/2023-3-45/14-32.


Review

For citations:


Khachaturyan N.R. Benchmarking in online education: analysis for approaches and systematization of quality parameters. Vestnik of Samara State University of Economics. 2026;(5):100-109. (In Russ.) https://doi.org/10.46554/1993-0453-2026-5-259-100-109

Views: 78

JATS XML


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.


ISSN 1993-0453 (Print)