Functions and tasks of strategic controlling in the sphere of housing and communal services


Kemaikin N.K., Lytkin A.N.

Abstract The article investigates the main functions and tasks of strategic controlling of housing and communal services enterprises. It is noted that at the present stage, the construction of effective management systems, includingin housingand communal services, is impossible without the use of integrated digital solutions. The improvement of the theory of strategic controlling in housing and communal services has a close relationship with the development and implementation of digitalization elements. The research methods include general scientific methods, analysis of opinions of representatives of the scientific community, heads of housing and communal services and other sectors of the economy. This study is important for the further systematic development of the theory of controlling in terms of developing the concept of strategic controlling of housingand communal services enterprises based on digital solutions. Keywords: controlling, controllingtasks, controllingconcept, operational controlling, strategic controlling, controlling theory, controlling functions, controlling digitalization. Highlights: ♦ one of the key tasks of housing and communal services enterprises at the present stage is the formation of an integrated controlling system, including the decomposition of strategic goals into operational processes and ensuring operational adjustment of management decisions; ♦ decision-making support in the housingand utilities sector should be based on modern technological systems that should ensure the collection of comprehensive information, preliminary analysis in accordance with best practices and marking of "red zones" for prompt correction of decisions by management.

Nikolai K. Kemaikin -Dzerzhinsk branch of RANEPA, Dzerzhinsk, Russia, Alexander N. Lytkin - St. Petersburg University of Management Technologies and Economics, St. Petersburg, Russia


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