QUALITATIVE PARAMETERS CONTROL OF GOODS AND SERVICES


Karpova N.P., Agafonova V.V.

The authors justify the strategy of the qualitative parameters control of goods and services, and detect the relationship of evaluation criteria of material, service flows and processes. Keywords: service sector, service, material flow, service flow, quantitative and qualitative parameters of flows, quality, control, quality characteristics.

Natalya P. Karpova, Doctor of Economics, Associate Professor; Valentina V. Agafonova, Doctor of Economics, Professor. - Samara State University of Economics.


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