HOSPITALITY INDUSTRY: CONCEPT, STRUCTURE AND DEVELOPMENT FACTORS


Popov E.A.

The author suggests definition for the concept "hospitality industry"; there is questioned applicability of the concept "industry" to service business, service and hospitality spheres. Conceptual and terminological aspects are studies from the point of structure and development factors of the object under research. The structure of hospitality sphere is introduced as a complex set of spheres and activities, economic sectors, service and infrastructural systems aimed at guest service. Concept "guest" is interpreted as applied to any business sphere where the principles of hospitality are used. The structure and development factors of hospitality sphere are suggested to study in regard to certain territory and development stage. Keywords: hospitality industry, sphere of hospitality, service, service business, tourism.

Evgeniy A. Popov, candidate of Economics, associate professor of Samara State University of Economics.


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